FAQs

1) Q - Will my insurance company accept your report?
A - Not only will they accept the report, they will demand it before payment.

2) Q - What's included in your report?
A - Because of our professional background in the insurance claim business, we know exactly what your insurance company will demand (even under the best of policies). With our full-service program we will complete a comprehensive report detailing size, color, quantity, model number and serial number (where appropriate). This report will also include type of window and floor coverings, custom paint or any special upgrades you have made to your home. This is a custom report created room by room, with text and multiple digital photographs.

3) Q - How long does the process take?
A - On average, one hour per every thousand square feet, plus an additional half hour to complete a walk-through with you and answer any questions you may have.

4) Q - What should I do to prepare?
A - We value your time, so we ask you to have your jewelry out so that after our walk-through we can complete your jewelry inventory allowing you to secure it ASAP. We also ask that any appraisals you may have are made available so they can be included in your report.

5) Q - What kind of final report do I get?
A - You will receive one complete bound 8 ½ x 11" hard copy report, which also includes your digital photographs (between 100-400 photos and index). You will also receive two copies of your report on CD ROM, one for safe storage and one for you insurance agent, outside family member or perhaps your financial advisor's office.

6) Q - What areas do you cover?
A - Currently we serve clients throughout Los Angeles, Palm Springs San Diego and Santa Barbara with plans for future locations.
Ask about your out of state vacation or second home.

7) Q - Are you licensed, insured and bondable?
A - Yes! We have served some of Southern California's most affluent, including celebrities, business professionals, insurance agent's homes and businesses and even attorneys. We couldn't do this without proper insurance and protection.